HOUSTON – While the need for help is clear, many don’t seek therapy either due to cost or stigma. As a result, AI chatbots have jumped into the mix offering to be a Substitute Freud.

But how well can it do a therapist’s job?

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One in five Americans each year will experience some form of mental health-related illness. And while the need for help is clear, many don’t seek therapy due to cost or stigma.

Our health reporter, Haley Hernandez looked at why one expert called the chatbot the A.I. Wild West.